I have had nothing but great service from Roby's at VERY reasonable prices. It goes all the way to the 1980s. Back then we had a busted water pipe and the guy went into my attic and used a ladder to get down behind the wall and the fireplace and he fixed it. The easy way for him would have been to tear up the wall, but he didn't want me to have to pay to have the wall repaired. Recently, I had Roby's come out and install a roman tub faucet and a shower faucet. I believe the plumber's name was Rick and he was very efficient and everything works great. I would not hesitate to call Roby's again.